Step 1: Choose your cake design.
Step 2: Select your preferred size.
Step 3: Pick the cake flavour—Peanut Butter or Meat & Veggies.
Step 4: Decide if you like to change the frosting colour (Yes/No). If you’d like to add an extra colour in addition to the original, an additional fee applies.
Step 5: Personalize your cake with add-ons (optional).
Step 6: Head to the shopping cart and proceed to checkout.
Step 7: Fill in your details and choose your pickup date and time.
Step 8: Place your order.
Step 9: You’ll receive a confirmation via phone and email once your order has been added to our calendar. This message won’t appear again, so we recommend adding it to your calendar—it’s easy to do directly from the confirmation email.

And that’s it! We’ll be excited to see you on pickup day! 🎉🐶🎂

• Unfortunately, our ordering system requires a minimum of 48 hours’ notice for all orders. We appreciate your understanding and recommend ordering in advance so your furry friend’s cake is ready to enjoy!

• You can place your order at any time, with at least one month’s notice. For last-minute orders, we recommend ordering your dog’s cake at least 48 hours in advance, as our system updates every hour and closes once all available slots for the day are filled. We look forward to making something special for your pup!

• Wongie Dog Cakes are best enjoyed within three days of being freshly made. However, they remain safe for consumption for up to 5 to 7 days if properly stored. If you have any leftovers, you can freeze them in portions and defrost them in the fridge when needed.

For the best flavour and texture, always refrigerate the cake and serve it at room temperature.

Storage Tips for Maximum Freshness:

✅ Refrigerate the cake in its original box.
✅ Keep it away from direct sunlight and heat sources.
✅ Let it sit at room temperature for 20 to 30 minutes in summer before serving.

By following these storage tips, your pup can enjoy a fresh and delicious treat!

• Yes! All custom cake requests come with a surcharge starting at $25, depending on the cake size and design complexity. We recommend checking availability and pricing in advance to ensure we can accommodate your request.

• For custom cake designs, please place your order at least one month in advance to ensure availability. This allows us to create the perfect cake for your furry friend with the care and detail it deserves!

• Absolutely! You can customize the frosting colour of your cake at no extra cost. However, please note that only the frosting colour can be changed, while the cake itself remains the same.

• The original colour means your dog’s cake will look exactly like the one shown in the photo on our website.

• Add-ons are customization options you can include to make your dog’s cake even more special! These extra details allow you to personalize the design and add a unique touch to your furry friend’s treat.

• No, add-ons are not included in the base price of the cake, but they are completely optional! They’re just extra customization options to make your dog’s cake even more unique and personalized.

• The add-ons shown in the photos are for inspiration and to give you an idea of how they will look on the cake. However, they are not included in the base price. You can choose to add them to customize your dog’s cake and make it extra special!

• We’re sorry, but we do not accept phone orders. All orders must be placed through our online ordering system on our website for accuracy and convenience.

• You can find a detailed description of each cake in the product details section on our website. This includes ingredients, sizes, and customization options to help you choose the perfect cake for your furry friend!

• Once you place your order, you’ll receive a confirmation via text message and email. Your order will be added to our calendar, and we’ll begin preparing your furry friend’s special cake with care and love!

• Our confirmation system is automated, but if you don’t receive a confirmation via phone or email, please contact us through our social media channels @wongiedogcakes. We’ll be happy to assist you and ensure your order is processed smoothly!

• All our products are freshly baked and made to order, ensuring the best quality for your furry friend. We do not keep pre-made items in stock.

• Yes! You can reschedule your pickup date and time with at least 48 hours’ notice. If you only need to change the pickup time, you can do so with 24 hours’ notice.

Please keep in mind that last-minute changes may affect other customers’ pickups, so we recommend reaching out as soon as possible via our social media @wongiedogcakes or the email provided in your order.

For cancellations, please refer to our cancellation policy.

• Yes, you can cancel your order, but please make sure to do so at least 72 hours before your scheduled pickup time. For more details, please check our cancellation policy.

• We apologize, but Sundays and Mondays are our designated days off, so we do not operate on these days. We appreciate your understanding and look forward to serving you on another day of the week!

• We’re sorry, but we do not share our recipes. However, you can find a detailed description of each cake, including ingredients, on our product information page.

• Each product on our website includes a size chart and an estimated number of servings to help you choose the perfect cake for your furry friend.

• We only accept orders through our online ordering system on our website. For custom cake orders, please email us at info@woofmakers.com.au.

• You can reach us through our social media account @wongiedogcakes. Feel free to send us a message—we’re happy to help!

• Yes! We offer a Carrot Honey Cake as an alternative option upon request. Let us know if you’d like to order it!

• Our chocolate is made with Carob drops, a dog-safe alternative

• Our ordering system requires a minimum of 48 hours’ notice for all orders, as we make each cake fresh and do not have pre-made products available. Thank you for your understanding! We recommend ordering in advance to ensure your furry friend’s cake is freshly made and ready to enjoy.

• We only accept orders through our website, where you can check the availability of your preferred date and time.

• At this time, we only offer pick-ups at our location. However, if you’d like to arrange an Uber delivery, we can securely package your cake for transport. Simply send us your location via Google Maps, and we’ll make sure your order is ready for pickup!

• Our pickup location is at 17 Cairnlea Drive, Pimpama 4209.

• If the date you have in mind is available on our calendar, we’d be happy to arrange a holiday pickup for your cake. Be sure to check availability in advance!